Service //SMART
Instructions
- Service//SMART is very simple to use
- Steps for the Store
- 1. On the work order indicate the user will be getting a Service//SMART sticker
- It will now print out when you process the work order (with JMK)
- (non JMK customers will have the salescounter staff link a QR sticker to a customer with an invoice id)
- 2.with customer's permission - place QR sticker on vehicle's windshield - or give it to them to
- store in vehicle's glove box as appropriate
- 3. Tell/show them the email they should use to log in (their email on record) and steps on how to use the QR sticker
- The customer will now have full access to Service//SMART features and be able to make great use of it within minutes with little to no training
- Steps for the customer
- 1. Take the QR sticker from store
- 2. Place it on your vehicle's windshield or glovebox
- 3. Scan the QR sticker whenever you want to use the app
- Log in with the email and automatically schedule an appointment or review and analyze your vehicle's service history