One Tap Appointment Confirms With
J-Confirm
Purpose
- Send an appointment confirmation in a text message.
- Have your customer's simply tap a link to confirm their appointment.
- Have the notification that they confirmed sent to your email inbox.
General Workflow
- Send a text message as usual but with the added J-Confirm link.
- The customer will then get a text message like below.
- When they tap it, it will take them to their browser in an image like below.
- Based on that, your system will:
- 1. Display on the open orders screen - the confirm column - titled: "CFM".
- "Y" marking that the appointment was confirmed.
- 2. Display on the 'O' screen for the order that the order status is appointment
confirmed.
- On the email address you set up you will see the new email received, notifying you that the appointment
was confirmed.
- To learn more about this feature, contact Tire//SMART.